外呼平台建设技术方案

外呼平台建设技术方案(37页)Good is good, but better carries it.精益求精，善益求善。外呼系统技术方案建议书2025 年 03 月第 1 章.外呼营销平台.....................................................................................................................31.1APC 外呼系统....................................................................................................................31.1.1系统软件.....................................................................................................................41.1.2客户端软件.................................................................................................................41.1.3管理员 Supervisor 软件..........................................................................................41.1.4座席端软件..............................................................................................................121.1.5客户端软件平台需求..............................................................................................131.2APC 外呼系统的主要功能.............................................................................................141.2.1业务代表管理功能..................................................................................................141.2.2外呼活动管理功能..................................................................................................151.2.3报告管理功能..........................................................................................................161.2.4通信资源管理功能..................................................................................................171.2.5呼叫清单/数据管理功能........................................................................................181.2.6灵活快速外呼任务开展..........................................................................................191.1.1.1.生成外呼清单..........................................................................................221.1.1.2.制定外呼策...