QC 小组 二 0 一四年十二月目录一、工程概况.................................................................................................................................3二、相关术语.................................................................................................................................4三、小组简介.................................................................................................................................4四、选题理由.................................................................................................................................6五、现状调查.................................................................................................................................7六、设定目标.................................................................................................................................9七、原因分析...............................................................................................................................10八、要因确认...............................................................................................................................11九、制定对策...............................................................................................................................23十、对策实施...............................................................................................................................29十一、效果检查...........................................................................................................................38十二、巩固措施...........................................................................................................................42十三、总结与打算.......................................................................................................................43附件 1:QC 小组活动记录...............................................................................................................