第1页共6页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第1页共6页Ifyouunderstandthataninformationsystemcanprovidethefoundationfortechnologythathasaveryvisible,concretefinancialreturn,thenyoureallycanseeanROIfromanHRMS.ByMarciaBarkleyThisisaperiodofremarkablechangeforthehumanresourcesfunction.Almostintheblinkofaneye,HRisbeingforcedtosheditsnearly100-yearcharterasthecaretakerofemployees,andtobecomeastrategic,value-enhancingbusinesspartnertothefirm.WiththisdramaticchangecomesomesignificantdifferencesinthewayHRplansandexecutesitsinitiatives,withaspecialemphasisonleveragingtechnology.Intuitively,HRhasgenerallyunderstoodthevalueoftechnology,particularlyinlargeorganizationswherevolumesofinformationhadtobebuiltandmaintained,ifonlyforthenarrowbutcriticalpurposeofgettingpaychecks,intherightamounts,totherightpeopleattherighttime.TheterrorofY2Kwasablessingindisguise,asitprovidedtheperfectinducementforCEOsandCFOstoapprovelargeinvestmentsinpowerfulnewHRinformationsystems.HRprosdidnotalwaysknowhowtheywouldactuallyuseallthefunctionalityofthosepowerfulnewsystems,andeventheCEOsandCFOscouldnotdemandadetailedjustification.TheneedtoproveanacceptableROIwentrightoutthewindowinthefaceofthepossibilityofmassive,catastrophicdataloss.That'sunfortunate,formanyoftheverysameseniorHRmanagerswhohavemadesuchadmirableeffortstobecome"businesspartners"withtheirnon-HRcounterpartsaremissinganenormousopportunity.AnHRMSisexactlythetooltheyneedtoprovethatHRcandomuchmorethanchannelrésumés,processbenefitsenrollment,andmaintainafileroom.Itisnot,inandofitself,thecompleteanswertothequestion"HowdoIproveHR'svaluetotheorganization?"butitisanabsolutelycritical,indispensablepartoftheanswer.Totakethingsastepfurther,companiesthatwishtobecomeorremaincompetitivecannotaffordtonothaveafullyfunctionalHRMS.Thereareatleastthreesignificantreasonswhythisistrue.Thefirstreasonisperhapsthemostbasic.Justlikeanyotherpartoftheorganization,theHRdepartmenthasanobligationtocontrolitscosts.Buttocontrolcosts,youmustbeabletomeasuretheminthefirstplace.Second--andthishasmorefar-reachingimplications--informationaboutcompanyperformanceisacriticalcompetitiveadvantage;personnelinformationis第2页共6页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第2页共6页tooimportanttoomitfromtheequation;andnoorganizationtodaycaneffectivelygatherandanalyzethebreadthandquantityofdataitneedsforthispurposewithoutafullyutilizedHRMS.Thereturnoninvestmenthereissometimesdifficulttoquantify,butisnonethelessquitereal.ThethirdreasonforastrongHRMSisthatitprovidesthefoundationforatechnicalarchitecturethatcanprovideafinanciallymeasurablereturnoninvestmentintheformofgreaterproductivity,andevenreducedlaborcostswithintheHRdepartment.That"technicalarchitecture"ismoregenerallyknownasemployeeormanagerself-service.ControllingcostsManycompanieshavebeenmeasuringHR-relatedcostsforquitesometime.Therearemanysuchcosts,butthosethataretrackedmostfrequentlyincludethefollowing:TotalcostofpayrollAveragesalarycostperemployeeHRsalariesaspercentageoftotalpayrollPayrolltaxaspercentageoftotalpayrollCostperhire(usuallyrelatedtoadvertisingandrecruiterfees/salaries)Thedatabehindthesecalculationsmaycomefromavarietyofsources:anHRMS,apayrollsystem,ageneralledgersystem,etc.Butotherkindsofcostscannotbecalculatedunlessyouhavetherelativelybroaddata-trackingabilitythatisf...