第1页共40页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共40页旅行社规范化管理手册二0一二年十二月第2页共40页第1页共40页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第2页共40页第3页共40页第2页共40页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第3页共40页目录旅行社的组织架构...........................................................................................................................3岗位设置与定位...............................................................................................................................4一、总经理...............................................................................................................................4二、网络部...............................................................................................................................5三、计调部...............................................................................................................................6四、前台及导游部...................................................................................................................6五、散客部...............................................................................................................................7六、行政部...............................................................................................................................7七、财务部...............................................................................................................................9八、票务部...............................................................................................................................9基本管理制度及规范.....................................................................................................................11一、入职：.............................................................................................................................11二、试用：.............................................................................................................................11三、员工和劳动合同期.........................................................................................................11四、培训制度.........................................................................................................................12五、终止劳动合同.................................................................................................................12六、考勤制度.........................................................................................................................13七、假期制度.........................................................................................................................15八、行为态度规范及办公环境维护.....................................................................................17九、会议管理制度.................................................................................................................17十、财务差旅费报销管理办法.............................................................................................19十一、财务凭证票据使用规范.............................................................................................22十二、空调使用管理制度............................................................
