黑龙江乌苏里江制药有限公司绩效考核手册新华信管理顾问公司制作2003年12月绩效考核手册黑龙江乌苏里江制药有限公司目录第一章总则.............................................................................................................11.1绩效考核意义............................................................................................................................11.2绩效考核原则............................................................................................................................11.3绩效考核周期............................................................................................................................21.4考核小组....................................................................................................................................21.5绩效考核人和被考核人............................................................................................................31.7适用范围....................................................................................................................................4第二章绩效考核内容.................................................................................................52.1绩效考核指标体系综述............................................................................................................52.2绩效考核指标分类....................................................................................................................62.1.1财务类指标......................................................................................................................62.1.2客户类指标......................................................................................................................72.1.3内部关键过程类指标......................................................................................................82.1.4学习成长类指标..............................................................................................................92.3考核指标逻辑关系....................................................................................................................92.3.1指标间逻辑关系..............................................................................................................92.3.2不同部门岗位的指标选取............................................................................................102.4考核指标、权重和衡量标准制定流程..................................................................................112.4.1总述................................................................................................................................112.4.2考核指标制定流程........................................................................................................11第三章绩效考核实施...............................................................................................123.1绩效考核人培训......................................................................................................................123.2绩效考核实施过程..................................................................................................................123.2.1季度绩效考核工作实施................................................................................................123.2.2年度绩效考核工作实施..............