FTAFMEAFMEA和分析(FMEA)(FTA)ISO90042000FMEAFTAFTA()FMEAFTA50%FMEAFTA/ETA模型KanoA六西格玛管理中L1：种常用工具1234Kano6Sigma3POKA-YOKEPOKA-YOKEShingeoShingoPOKA-YOKEPOKA-YOKE质量功能展开()(QualityFunctionDeployment,QFD)QFD2000ISO90002000ISO9000(StatementOfWork,SOW)参数设计(ParameterDesign)()yymxDx()xx1DxyDy1()x1x2△xyDy2Dy2vDy1()yymm?△m=m?-myyz()y=a+bzzz1z2△m(AnalysisofVariance,ANOVA)△x△x1x1△y3△y3vAy1△y3>Ay2x1x2yDy2发散思维方差分析与回归分析(RegressionAnalysis)顾客满意度评估IS09000(CustomerSatisfactionIndex,CSI)CSIqi)qi,(i=1,2,,n),nCSIqi精益生产(LeanProductionLP)1990均匀设计q2(LeanProductionLP)平衡计分卡.S.RobertKaplan.P.DavidNorton1219921/2容差设计(ToleranceDesign)()(DesignofExperiments,DOE)SPC实验设计0006sb(6ui>|jeiJuqDuag)0L统计过程控制(StatisticalProcessControl,SPC)20SPCSPCx-RsSPCDl-9000AQS)AQSSPC头脑风暴法SPCDSPCAQSx-Sx-RPn(AdvancedQualitySystem
