..人品决定产品目录前言.......................................................................................................................................................................................................2第一章质量与品质.........................................................................................................................................................................2第一节质量与品质.....................................................................................................................................................................2一、质量.........................................................................................................................................................................2二、品质.........................................................................................................................................................................2第二节质量意识.......................................................................................................................................................................3一、质量意识................................................................................................................................................................3二、质量意识的内涵...................................................................................................................................................3第二章对质量的思考..................................................................................................................................................................4第一节质量理念.........................................................................................................................................................................4一、理念.........................................................................................................................................................................4二、树立正确的质量理念.........................................................................................................................................4第二节正确的质量观念...........................................................................................................................................................5一、正确的质量观念:..............................................................................................................................................5二、建龙的质量理念...................................................................................................................................................6第三章质量与我..............................................................................................................................................................................6第一节产品质量.........................................................................................................................................................................6一、产品质量................................................................................................................................................................6二、产品质量的真实性............................................................................................