目录第一章综合办公室...................................................................................................................7第一节管理处组织架构图(略).......................................................................................................7第二节综合办公室岗位职责.........................................................................................................7一、管理处职责....................................................................................................................................................7二、管理处经理职责............................................................................................................................................8三、办公室行政职责............................................................................................................................................9四、出纳职责......................................................................................................................................................10五、炊事员职责..................................................................................................................................................10第三节管理处制度.......................................................................................................................11一、管理处管理处作业指导书..........................................................................................................................11二、办公区管理..................................................................................................................................................14三、服务标识管理..............................................................................................................................................20四、财务各项操作流程......................................................................................................................................22五、与业主委员会沟通协调制度......................................................................................................................23六、考勤管理规定..............................................................................................................................................25七、文件传阅制度..............................................................................................................................................25八、管理处会议管理制度..................................................................................................................................26九、部门例会制度..............................................................................................................................................28十、信息发布管理制度......................................................................................................................................28十一、物业服务费收取办法..............................................................................................................................30十二、费用催缴办法..........................................................................................................................................32十三、仓管员岗位责任制度.............................................................................................
