Look at the new words in the box.absence acquaintance anniversary apology awkward brunch cautious clerk customer fax firm fool haircut hostess human being interrupt mature messy motto outspoken pregnant saleswoman shortcoming tease typist 1. a place of work2. people or jobs 3. thing you say or writeFind words for:firmacquaintance clerk customer fool hostess human being saleswoman typistapology motto 4. personal characteristics/appearance awkward cautious mature messy outspokenbrunch6. meal5. a physical statepregnant Answer the questions about the words above.1. When is the next important anniversary in your life?2. Do people ever tease you?3. Can you think of a personal motto? 4. When was the last apology you have given or received?5. What are you cautious about?6. Do you know anyone who is outspoken? Work in pairs. You’re going to read a story about a sales woman. Discuss what kind of small talk you need as a statesperson. Read the passage and answer the questions.1. What did Esther often do when she spoke to others?2. What do you think are “the basic rules of social communication”?She put her foot in it (she said something embarrassing).To be polite and not to embarrass people. Because she didn’t want to say her age. She said she wasn’t pregnant. 3. Why did the customer look awkward when she was asked how old she was?4. How did the typist contradict Esther? 5. What was wrong about Esther’s advice to the salesman?Her advice was very insensitive as she told him that his wife was a fool and no one liked her.She wanted to know how much it cost.6. What did Esther think of the clerk’s haircut? He thought the office would be quieter without him.She thought he was ugly.8. What did Esth...