中国建设银行培训效果评估方案（修订稿）目录1.关于本文 ........................................................................................................................22.决定培训评估的层次 ...................................................................................................43.学员反应层次的评估 ...................................................................................................63.1 评估内容 ............................................................................................................63.2 评估步骤及方法 ................................................................................................64.学员学习层次的评估 ...................................................................................................84.1 评估内容 ............................................................................................................84.2 评估方法及步骤 ................................................................................................85.学员行为层次的评估 .................................................................................................125.1 评估内容 ..........................................................................................................125.2 评估方法及步骤 ..............................................................................................126.学员绩效层次的评估 .................................................................................................166.1 评估内容 ..........................................................................................................166.2 评估方法及步骤 ..............................................................................................187.附录 ..............................................................................................................................237.1 附录 1：反应层次评估－评估问卷...............................................................237.2 附录 2...
