ISO/TS 9002:2016， IDT ISO9001:2015 质量管理体系 理解、实施、应用指南 Guidelines for the Understand, implement and apply of ISO9001:2015 Quality management systems 2 0 1 7 -1 0 -0 1 发布 2 0 1 7 -1 0 -0 1 实施 编 译 目 次 前言 ................................................................................................................................................................. v 引言 ................................................................................................................................................................ v i 1 范围 ............................................................................................................................................................. 7 2 规范性引用文件 ........................................................................................................................................... 7 3 术语和定义 .................................................................................................................................................. 7 4 组织环境 ...................................................................................................................................................... 7 4.1 理解组织及其环境 ................................................................................................................................... 7 4.2 理解相关方的需求和期望 ........................................................................................................................ 8 4.3 确定质量管理体系的范围 ...................................................................................................................... 10 4.4 质量管理体系及其过程 ......................................................................................................................... 10 5 领导作用 ...........................................................................................
