目 录目 录............................................................................................................................................1引言..................................................................................................................................................3第 1 章 学习根本技巧...............................................................................................................3改良沟通......................................................................................................................................3理解身体语言..............................................................................................................................5理解和运用手势..........................................................................................................................6学会倾听......................................................................................................................................7提问..............................................................................................................................................9高效率阅读................................................................................................................................10作好记录....................................................................................................................................12第 2 章 沟通信息.....................................................................................................................13进行接触....................................................................................................................................13传递信息....................................................................................................................................14使用 ......................................................................................................................................15运...
