目 录集团/部门简介篇...............1第一章 集团简介......................................................................................................................1第二章 部门简介......................................................................................................................1职业素养篇....................................................................1第一章 个人职业素养..............................................................................................................1第一节 职业道德定位......................................................................................................1第二节 个人职业规划......................................................................................................1第三节 提升沟通能力和建立良好的人际关系..............................................................1第四节 创新能力的培育..................................................................................................1第二章 日常工作礼仪..............................................................................................................1第一节 仪表礼仪..............................................................................................................1第二节 举止礼仪..............................................................................................................1第三节 交际礼仪..............................................................................................................1第四节 商务谈判礼仪......................................................................................................1采购制度篇....................................................................1采购知识篇....................................................................1第一章 采购的概述..................................................................................................................1第二章 岗位入职基本要求...............................................................