目录目录................................................................................................................................................1员工行为规范................................................................................................................................2一、服务语言的礼仪............................................................................................................2二、仪容仪表的礼仪............................................................................................................4三、行为举止要不卑不亢，有礼有节，彬彬有礼，落落大方.........................................4文件管理制度................................................................................................................................5一、总则................................................................................................................................5二、文件的审批....................................................................................................................5三、文件的借阅....................................................................................................................5四、文件的管理....................................................................................................................6五、文件的销毁....................................................................................................................6六、附件：............................................................................................................................6档案管理制度................................................................................................................................7印章管理制度................................................................................................................................8一、总则................................................................................................................................8二、类别................................................................................................................................8三、印章管理部门................................................................................................................8四、用章流程........................................................................................................................9五、印章管理规定................................................................................................................9六、印章保管人注意事项.....................................................................................................9印章使用审批表.........................................................................................................9办公用品管理制度......................................................................................................................10一、总则..............................................................................................................................10二、本规定中的办公用品特指...........................................................................................11三、采购申请.....................................................................................................................11四、办公用品的管理.......................
