第1页共30页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共30页物业管理制度之工程维养部第2页共30页第1页共30页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第2页共30页目录第一章前言················································041、公司简介·················································042、服务口号··················································043、管理宗旨··················································044、企业文化··················································045、员工箴言··················································056、物业服务常识··············································05第二章组织建设·············································08第3页共30页第2页共30页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第3页共30页1、公司组织结构图············································082、公司岗位结构图············································083、工程维养部组织职能图······································09第三章工作职责············································101、工程维养部部门职责········································102、工程维养部岗位职责········································102.1工程维养部主管职责········································102.2工程维养专员职责··········································11第四章工程维养部管理流程····································131、维修工作管理流程······································第4页共30页第3页共30页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第4页共30页·····132、装修巡查管理流程···········································153、电梯故障处理流程···········································154、物业接管验收管理流程·······································164.1原有物业接管流程··········································185、公共设备、设施管理流程·····································20第五章工程维养部管理制度····································221、维修工作管理制度···········································222、装修巡查制度···············································233、公共设备设施管理制度·······································234、物业接管验收制度····························...
