OrganizationalBehavior,18e(Robbins)Chapter4EmotionsandMoods1)Whichofthefollowingisagenerictermthatcoversabroadrangeoffeelingsthatpeopleexperience?A)affectB)knowledgeC)insightD)attentionE)cognitionAnswer:AExplanation:Affectisagenerictermthatcoversabroadrangeoffeelingspeopleexperience,includingbothemotionsandmoods.Emotionsareintensediscreteandshort-livedfeelingexperiencesthatareoftencausedbyaspecificevent.Moodsarelessintensefeelingsthanemotionsandoften,thoughnotalways,lackacontextualstimulus.LO:4.1:Differentiatebetweenemotionsandmoods.Difficulty:EasyQuest.Category:Concept2)Whichofthefollowingisacharacteristicofemotions?A)Emotionsareshort-livedfeelingexperiences.B)Emotionslastforalongertimeperiodthanmoods.C)Emotionsareneveraction-orientedinnature.D)Emotionslackacontextualstimulus.E)Emotionsinvolvelessintensefeelingsthanmoods.Answer:AExplanation:Emotionsareintense,discreteandshort-livedfeelingexperiencesthatareoftencausedbyaspecificevent.Emotionsarereactionstoaperson.Forinstance,seeingafriendatworkmaymakeonefeelgladoraneventdealingwitharudeclientmaymakeonefeelangry.LO:4.1:Differentiatebetweenemotionsandmoods.Difficulty:EasyQuest.Category:Concept3)Whichofthefollowingtermsbestdescribesanintense,discreteandshort-livedfeelingexperiencesthatareoftencausedbyaspecificevent?A)perceptionB)cognitionC)moodD)reasoningE)emotionAnswer:EExplanation:Emotionsareintense,discreteandshort-livedfeelingexperiencesthatareoftencausedbyaspecificevent.Emotionsarereactionstoaperson.Forinstance,seeingafriendatworkmaymakeonefeelgladoraneventdealingwitharudeclientmaymakeonefeelangry.LO:4.1:Differentiatebetweenemotionsandmoods.Difficulty:EasyQuest.Category:Concept4)AnnaMadisonworksasareceptionistatafashionmagazine.Onemorning,herbosswalksintotheofficeandyellsather,tellingherthatthefrontofficeisamessandsheneedstocleanitimmediately.Afterherbossleavestheroom,Madisongoestothefrontofficeandviolentlyslamstrashintothebin.WhichofthefollowingbestdescribesMadison'sanger?A)arecognitionB)aninsightC)amoodD)anemotionE)aperceptionAnswer:DExplanation:Madisonisexperiencinganintensefeelingofanger,whichisanemotiondirectedtowardherboss.Emotionsareintense,discreteandshort-livedfeelingexperiencesthatareoftencausedbyaspecificevent.LO:4.1:Differentiatebetweenemotionsandmoods.AACSB:AnalyticalthinkingDifficulty:EasyQuest.Category:Application5)referstofeelingsthattendtobelessintensethanemotionsandthatlackacontextualstimulus.A)AffectB)CognitionC)MoodD)ThoughtE)ReactionAnswer:CExplanation:Moodsarefeelingsthattendtobelessintensethanemotionsandthatlackacontextualstimulus.LO:4.1:Differentiatebetweenemotionsandmoods.Difficulty:EasyQuest.Category:Concept6)RobertSpringerwokeupinthemorningandfeltasenseofjoyandpeaceashegotreadyforwork.Atwork,thoughchallengescamehisway,hetackledthemwithoutgettingstressedaboutthem.Thisfeelinglastedforseveraldaysthatweek.WhatisoneofthereasonsthatSpringer'sfeelingcanbecategorizedasamoodandnotasanemotion?A)Itismoreintensethanemotions.B)Itisbroughtaboutbyaspecificevent.C)Itisprolongedinnature.D)Itisapositivefeeling.E)Itisindicatedbyafacialexpression.Answer:CExplanation:Springer'sgeneralambiguousfeelingofhappinessisongoingorprolonged,whichisacharacteristicofamood.Contextualstimulus,strongfeelings,andbeingdirectedataneventorpersonarecharacteristicsofanemotion.Inaddition,bothmoodandemotioncanbepositive.LO:4.1:Differe...
