Abstract In this paper ，Human Resources research literature as a starting point, through the work characteristics of hotel industry, the reason led to the loss of hotel staff, Combined with our current hotel human resources management problems analysis to Shenzhen Novotel Bauhinia empirical analysis of human resources management system, for example, discuss how the working characteristics for the hotel industry to establish a relatively effective human resource management model, which lower hotel staff loss. Key Words： Employee turnover, Human Resources Management, Hotel 目 录中文摘要................................................................................................................................1Abstract....................................................................................................................................21. 酒店员工流失的概念界定................................................................................................11.1 员工流失的概念............................................................................................................11.2 员工流失率的计算........................................................................................................11.3 酒店员工流失的特点....................................................................................................12. 我国酒店员工失现状及原因分析....................................................................................22.1 我国酒店员工流失现状................................................................................................22.2 我国酒店员工高流失的原因........................................................................................22.2.1社会竞争过于激烈导致酒店员工高流失....................................................................22.2.2酒店企业因素导致员工高流失原因.....................................................
