《Fortune》 January 15, 1996, p
(Thomas A
Stewart) 《 炸 掉 你 的 人 力 资 源 部 》 意 译 Taking On the Last Bureaucracy People Need People---But Do They Need Personnel
It's Time for Human Resources Departments to Put Up or Shut Up
Nestling warm and sleepy in your company, like the asp in Cleopatra's bosom, is a department whose employees spend 80% of their time on routineadministrative tasks
Nearly every function of this department can be performed more expertly for less by others
Chances are its leaders are unable todescribe their contribution to value added except in trendy, unquantifiable, and wannabe terms--yet, like a serpent unaffected by its own venom, thedepartment frequently dispenses to others advice on how to eliminate work that does not add value
It is also an organizatio