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MappingChineseNetizenship:ACaseStudyoftheGreenDamProjectCourse:[COMU7002]CommunicationProjectCourseCoordinator:DrKittyVanVuurenSupervisor:DrRhondaBreitStudentName:JingWenStudentNumber:41610952AcknowledgementsFirstly,Iwouldliketoexpressmyutmostgratitudetomysupervisor,DrRhondaBreit,whosebroadknowledgeandlogicalthinkinghavebeenofgreatvalueforme.Herencouragement,guidanceandsupportfromtheinitialtothefinalstagesenabledmetofinishthisproject.DrBreitgavemetheconfidenceandsupporttobeginmyMastersproject.Shealsochallengedmetosetmybenchmarkevenhigherandtolookforsolutionstoproblemsratherthanfocusontheproblems,whichhelpedmelearntobelieveinmyfuture,myworkandmyself.IwouldalsoliketogratefullyacknowledgetheencouragementandsupportfromDrKittyVanVuuren,whoguidedmethroughtheprocessoflearningandhelpedmeimmensely.Withoutherknowledgeandassistance,thisstudywouldnothavebeenaccomplished.Lastly,Igivemyspecialthanksandregardstoallofthosewhosupportedmeinanyrespectduringthecompletionofthisproject.TableofContentsAcknowledgements.......................................................................................................2Acronyms......................................................................................................................4Abstract.........................................................................................................................51.Introduction...........................................................................................................61.1Backgroundandrationale..............................................................................61.2Statementoftheproblem...............................................................................71.3ResearchProblems..........................................................................................81.4Asummaryofthemethodsusedtoaddresstheproblem............................81.5Thetheoreticalframeworkfortheproject...................................................81.6Aimandobjectives..........................................................................................91.7Ethicalconsiderations.....................................................................................91.8Limitationsofthestudy..................................................................................91.9Abriefoutlineofthechapterstocome........................................................102.LiteratureReview................................................................................................102.1KeyconceptsandWSISdocumentationanalysis...............................122.1.1NetizenshipandTheroleofICTintheInformationSociety.....142.1.2Internationalapproachestointernetgovernance.......................162.2StakeholderConsultation.....................................................................192.2.1TheroleofCivilSocietyandNGOsinInformationSociety...........192.3Capacitybuilding..................................................................................223.ResearchMethodology........................................................................................253.1Digitaldivide..........................................................................................263.2Governancestructures..........................................................................273.3Capacitybuilding........