ITOutsourcinginChinaProfessionalTrainingandGraduatesBackgroundofITOutsourcing•Itwasstartingfrom1990s,andseedbedwasUnitedStates.•TopcompaniesinFortune500chooseoutsourcingInformationTechnologyandServicetoothervendors,forcostcutting.•ItwasalsousedinreferencetoBusinessProcessOutsourcingorBPO,whichistheoutsourcingoftheworkthatdoesnotrequiremuchoftechnicalskills.BusinessModelofITOutsourcingVendorandVendee•Full-grownenterprisesfoundinEuropeandUnitedStates.•Since2000,moreJapanesecompanieschoosedtooutsourcealotofprojectstoChina.•IndiaisthelargestVendeeforEuropeandUnitedStatesoutsourcingmarket.OutsourcingAreaIntheWorldIndiaismorecomingtoperfectionthanChinaattheglobaloutsourcingmarket.CaseStudy–IBMGlobalDelivery•IBMmakesglobalintegrationtoputastrainonorganizationstoinnovatefastertomaintainthetoppositionofthemarketplace.•IBMglobaldliveryofbusinessandITserviceshasgonefarbeyondapplicationdevelopmentsourcedonaprojectbasis.•Thefullrangeofremotecapabilities,high-valueindustryexpertiseandprocessknowledgeofIBM'ssophisticatedcentersofcompetencyareavailabletocustomersanywhereintheworld.NewOpportunitiesforChinaITTelents!MoreprofessionalswillbeondemandinChinaoutsourcingmarket,especiallyforyoungandjuniorengineerswhomasterforeignlanguagesandtechnologyskills.OtherSide--JobHuntingChallengesGurduates!•Morethen1millioncollegegraduatesdon’tknowiftheycouldbeonboardaftergraduation.•Morethen50%percentcollegegraduatesdon’tknowwhatkindofjobtheymayfulfillandwillbequalified.•Morethen70%percentITgraduatesdon’tknowwhatanITprofessionalis.HowtoChange?•--Pursuehigherdegrees?M.Sc?Ph.D?•--Sendmoreresumes?•--Takemoreexamsformorecertificates?•--Fundaownbusiness?•--Pursuegovernmentpositions?•--Gotooverseas?•--Gohomeandnoideathendonothing?•……HowtoTaketheOpportunities•WhatpeopleoutsourcingindustryneedsinChina?•Howtoimproveourqulificationstojointhisindustry?•HowtodesignourpersonalcareerpathsifwearedoingoutsourcingworkinChina?KeySkillsforGraduatesMusttoImprove•Foreignlanguages,multi-languages,like,bothEnglishandJapanese,etc.•BefamiliarwiththeIToutsourcingprocessintheFortune500s.•ProfessionalITskills,includingprogramming,testing,supporting,etc.DilemmaofStudy•Mosttheoriesgotfromtextbooksdidnotexplainhowtodoanindustryproject.•Mostexperimentsdidinlabswerenothelpfultoknowtheprocessofaninternationalcompany.•Mosthands-onexperiencecannotbelearnedbyexams.“MostofpracticalknowledgeorexperienceIhavewerefromrealprojects,notfromBeijingUniversity.”--XiaoningLing(MicrosoftResearchFellow,2007)Solution–ProfessionalTraining!•Trainanewtraineetobeaqualifiedengineer,evenafutureprofessional.IBMETP•Convertknowledgetopraticalexperience.•Changevisionfromcollegetoindustry.•Learnwithateam,notinalectureroomIBMETP--Continue•Everycurriculumtellsascenariooraproject.•Studentplayroleswithinateam.•Projectsdrivewhatislearned.•Studentsgetmentoringfromexperts,notonlyfromtrainers.•Interactionwithfacultynotoncriticalpath.•Nopaperexam,nopublishedtextbook,noformallecture.•Tutorial,Seminar,ProjectandFinalReview.IBMETP--ContinueETPisanoutsourcingtrainingsysteminvolvedIBMsoftwareengineeringproducts.IBMETP--Continue•Setacareergoalandapathtoachievetheprofessionallevel.•Ensurewhatthegapis,likeprofessionalskillorlanguage?•Doprojects,notonlyfromETP.•Fromcoordinationtoleadership.•Networkingwithindustrypeople.•Reviewandimprovetheworkhavebeendone.IBMETP–CaseStudy:InternetBanking•Joinateam,maketherolesandanalyzetherequirementfromBanking.•Issueadesigngraphanddeliverforcustomers’confirmation.•Dividetheprojecttodifferentparts.•Assigntaskstoeachteammember.•Trackthemilestonesandcheckingpoints.•Testingandgotocustomerlive•Finalizethewholeprojectandreviewthedocuments.IBMETP–TeamArchitectureIBMETP–ProjectProcessQuestions?Thankyou!
